Prior to relocating to Knoxville from the Midwest nearly a decade ago, we were encouraged by a good friend and former Knoxville native to visit Bill Cox Furniture on Kingston Pike.  This Knoxville institution since 1968 had become well known to our friend and her family since the store’s early years at Western Plaza..  And although over 15 years has elapsed since our friend resided in the area, the Cox family reputation for quality, value and service, started by Bill and Linda Cox nearly 40 years ago, still exists just as strong today.

 Married for 45 years and having come from working class families, Bill and Linda understand and appreciate the importance of both quality and value sought after by their customers.  These values have been instilled in their son and daughter, Bill Jr. and Brenda, as well as a third generation of the Cox family.

 In an era of big box stores, Bill Cox Furniture has continually thrived due largely to their tradition of unsurpassed customer service.  “Customers notice the difference immediately upon entering the store,” says Bill Cox Jr.  “Be prepared for a warm greeting and friendly smile but not to be overwhelmed by a salesperson.”

 At Bill Cox Furniture you are encouraged to browse freely.  A friendly sales associate will always be nearby, but not in tow, to answer any questions you might have or to assist you in anyway.  And unlike the box stores, a member of the Cox family is always available.  Rest assured that decisions are made locally by the Cox family and not at a corporate headquarters a million miles away.

 “We pride ourselves on the fact that a family member literally touches every step of the customer’s experience.  Whether sales, delivery or service, we are involved.”

 When was the last time you shopped for furniture?  Well if you didn’t shop Cox you were probably frustrated.   Just when you found exactly what you had been looking for they told you it would be six to eight weeks for delivery.  Not at Bill Cox Furniture.  See it, buy it and get it the next day.  That is the Bill Cox Furniture Warehouse Guarantee.  If it’s on our floor or in our warehouse, its yours, the next day.  Period.

 The Cox family would like to invite you to visit them on your next trip to West Knoxville to discover the difference that their family can make for your family.

 While in their 25,000 square foot showroom be sure to see their Biltmore Estate inspired line of furniture from Magnussen Home Furnishings.

 And check out their large display of bathroom vanity cabinets complete with designer faucets and plumbing so all you have to do is add water.   Antique, traditional or contemporary — why not introduce a work of art into your bath with a stunning vanity cabinet from Bill Cox Furniture’s extensive selection.

 Be certain to inquire about their In-house Design Service which is available to customers both in-store and in-home.

 Bill Cox Furniture is located at 10513-D Kingston Pike
(one mile west of Pellissippi in Farragut)
Phone: 865-670-1101