The customer’s role is to purchase the materials needed for the project.  If you’d like to have a ceiling fan or a new front door, choose the one you want and buy it yourself, or, our craftsmen can assist you with the purchase.  Because many contractors purchase supplies and have a mark-up on those items, this is one way Handyman Connection saves you money.

 Their work carries a 12-month guarantee on the labor portion of the job, unless otherwise stated on the contract, but does not cover the items you purchased for the job - those would be covered by whatever manufacturer’s warranty the item carries. 

 Marianne says she has “an excellent rating with the Better Business Bureau” and she attributes this in part to the care she uses in choosing the craftsmen who work for her.  She doesn’t simply check out their carpentry skills but also checks them out with the Sheriff’s Department and does a national background check.  She says, “I’m here to protect people from unscrupulous craftsmen.”

 Marianne also owns Window Depot USA of East Tennessee.  After installing many manufacturers’ windows over the years, she decided to partner with Window Depot and their SashLite technology.  She explains, “The windows are energy star rated, will not fog up and are built so well that they come with a lifetime warranty which transfers to the next owner.”