Greg Moses and his team at Moses Signature Homes, Inc. have devised a process to ensure the custom home building experience is an enjoyable one.  It involves communicating and working early on the details to make absolutely sure the builder and the client have the same expectations.  One doesn’t want to rush into a project only to realize that something wasn’t budgeted or not ordered.  Greg states, “We require our clients to be heavily involved early in the design and selection process.  After that, it is our job to make the details work while the clients enjoy the results.”  To help in this process, Moses Signature Homes provides a secure portal through their website, www.MosesHomesInc.com, which allows clients to interact and see the details of their dream home.  No matter your location in the world, and at any time, you can:

• See your choices and stay on schedule

• See real time expenses and how your choices are affecting your budget

• See and understand what’s coming in the schedule as it happens

• Watch your house being built and interact with comments and photos or just let the information come to you

 For most clients, a dream home is often the biggest thing currently happening in their lives and being close to the action is important.  Clients need questions answered quickly and are stressed that things may not be going right.  Moses Signature Homes’ system takes the fear of the unknown out of the process by showing the client where everything stands in real time.

 Custom building requires an intimate approach.  According to Greg, a custom home should have an abundance of materials and treatments that make the home a unique expression of the owners’ personality.  Being a low volume builder with fewer than eleven starts per year allows Moses Signature Homes to get to know their clients.  Most of the time, clients know the feel or the look they want but may have trouble communicating their ideas.  Couple this with layers of management and superintendents and you have a recipe for disappointment.  An abundance of close, on-going communication is needed to bring out the intangibles of taste and personality.  For example, a client may have specific ideas about the design and function of the kitchen to include true commercial type appliances and defined work areas for specific duties and entertaining.  Requirements like these do not work well when builders try to make a one size fits all approach to the building process and estimate basic costs per foot and just add allowances for cabinets.  Greg takes the extra time to make sure you know in every detail what you are getting and what it will cost.  Greg says, “If there are any change orders during the project, something has gone wrong.  The client and/or the builder had the wrong expectation or there was a communication breakdown.”

 In addition to better communication and fiscal responsibility, custom home clients should expect only the best structural integrity.  Meeting code requirements is just the minimum and is not “good enough.”  Although not specifically required, every Moses Signature Home is reviewed and approved by licensed engineers.  All soils are tested for bearing capacity and foundations designed accordingly for proper loading.  All framing is pre-planned and approved including connections and spans.  These details are not readily seen in a finished home unless there is a problem.  Your custom home should be built to last and become a family legacy.

 At Moses Signature Homes our goal is to work as partners with clients to ensure dreams are realized.  Closing and final walkthrough should be a celebration of a job well done and a dream come true.

 Moses Signature Homes builds upscale custom homes primarily around Tellico Lake in Loudon County and prestigious neighborhoods in West Knoxville.